Please make a note that from the last week of August until 25 September we will have little to no production. For the past 3 years we have been in production with only a few days off. September will mark our 39th wedding anniversary and we have scheduled a trip abroad. We will still accept orders and can keep them in queue until we return. We will do our best to clear the orders we have in queue now but have been behind due to several large orders that took longer than expected to process. Please use the online contact form on the website or email [email protected] if there are any additional questions.
Thank you for your understanding
Tips to help make your design a success:
Start early. We realize that military schedules are fluid and subject to change. Getting an early start will help build unity for your organization and help increase sales.
Clean artwork. We have created patches from hand-drawn artwork on a piece of paper. However, the possibility of the design not coming out as you had imagined is greatly increased.
Limit the amount of colors/detail. Graphic artwork that has more color and detail does not always translate well to thread.
For any patch that may be a limited run, (deployment patches specifically) consider including the date/location of the event when possible. For military units that are deploying with another unit, it would be a good idea to include their unit name as well. This will help translate to additional sales.
If color matching is needed, please mail a sample of the color. If we are reproducing a current patch, it is best if you mail the patch.
Please keep in mind, non-public domain characters (i.e. cartoon characters) and logos are very popular. However, if the design you wish to use is copyrighted we will need permission from the copyright holder in writing in order for us to produce your design.
Copyright approval is the sole responsibility of the customer.
Care for your embroidered products:
- All embroidered garments should be washed with mild detergent
- Do not use chlorine bleach or optical brightening agents
- If bleach is required for washing, only use non-chlorine bleach in accordance with product instructions
- Machine wash cold water
- Use a delicate wash cycle
- If color residue appears in water, rinse first in lukewarm water and then cold several times until rinse water becomes clear
- Remove promptly after wash cycle completion
- Never leave any piece of embroidered clothing soaking or in water or lying in a pile when wet
- Upon completion of washing cycle place articles immediately in dryer, use normal setting. (For best results, we recommend preheating the dryer.)
- Do not wring out the embroidered articles
- Do not rub stained embroidery